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    Thread: Townsville Correctional Centre :: Visiting Information & Discussion

    1. #1
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      Townsville Correctional Centre :: Visiting Information & Discussion


      People worry about travelling to see their loved one and being turned away, especially on that first visit.
      Please help ease visiting worries by sharing any experience you have of the visiting arrangements.

      Share updated information, tips and advice on the do's and don'ts;
      what to wear, what not to wear, what items you can/can't take to visiting, etc.
      so that others can be prepared and hopefully, enjoy that special time with their friend/loved one.

      We wish you happy visiting!


      (If you are interested in finding someone to share the travel costs/journey with, please see the carpool thread.)





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      Applying for a Visit
      Before visiting a Correctional Centre for the first time, a personal visitor must apply for approval using a Queensland Corrective Services Form 27 Application to Visit a Prisoner (Personal Visitor) which is attached here:


      F27AccesstoVisit.doc - (Word Doc) click title to download

      Once this form has been sent to the correctional facility, centre staff will undertake a security check on you, which can take a few weeks.

      You will not be able to visit the centre until security clearance and criminal history checks have been done on you.

      Make sure you declare ANY convictions you may have on this form. If you have a criminal record in another State, please apply for a copy of these from the relevant State Police Service.

      You must return the Form 27 to the correctional centre along with photocopies of appropriate identification, which must be signed by a Justice of the Peace.

      Accepted proof of identification is:

      EITHER A current driver's licence or passport

      OR Any three (3) of the following:

      • Medicare card
      • Pension or Social Security Card
      • Birth Certificate
      • Other photographic identification
      • Credit or bank card with a signature
      • A statutory declaration verifying the visitor's identity and signature which has been signed by a Justice of the Peace.


      The correctional centre keeps a register of all people who have received security clearances, which includes information on:


      • the full name of the visitor
      • date of birth of the visitor
      • date of the security check
      • file number of any criminal history of the visitor
      • the prisoner(s) who is/are being visited


      Each visitor's security clearance will be updated every 12 months.

      Once clearance is granted by the correctional centre, you will be able to make a visits booking. All personal visits to a prisoner MUST be booked in advance during nominated booking times.

      Don't forget, you will need to bring approved identification with you EVERY time you visit the correctional centre.


      Booking times
      To book a visit, please phone (07) 4799 8461 Monday & Tuesday 9am 11am and 1pm 3pm Wednesday 9am 11am ONLY

      Visitors are encouraged to make permanent bookings to avoid telephoning each week. However, visitors who have a permanent booking and fail to show up for three visits in a row will have their permanent booking cancelled without notice.

      Visiting times

      Secure Male
      Saturday
      8.30am 9.30am
      10.30am 11.30am

      Sunday 8.30am 9.30am

      Residential Male
      Saturday and Sunday
      12.30pm 1.45pm
      2.45pm 4.00pm

      Protection Male
      Sunday ONLY 10:30am 11:30am

      Male Farm Complex - Contact
      Saturday and Sunday 12.30pm 4.00pm

      Womens Secure and Resisdential - Contact/Non-Contact
      Saturday and Sunday
      8.30am 9.30am
      10.30am 11.30am
      12.30pm 1.45pm

      Womens Base Work Camp
      Saturday and Sunday 2.45pm 4.45pm

      Arrival times
      All visitors must present themselves to Visit Processing Officers no less than one hour (60 minutes) prior to commencement of visits.

      The maximum number of visitors per offender is as follows:
      Three (3) adult visitors and four (4) children immediately related to offender for Mainstream and Protection sessions.
      Four (4) adult visitors and four (4) children immediately related to offender for Womens sessions.
      Five (5) adult visitors and children immediately related to offender for Male Farm sessions and Womens Base Work Camp sessions.

      Transport to the Centre
      A bus service is available for visitors to the Townsville Correctional Centre. There is no charge to visitors for this service. Visitors MUST be an approved visitor to use this service.

      For further information, contact the North Qld Prisoners Aid Society Inc. on Non Toll Free 4772 3330. Mobility services can be accommodated if required.

      Other information
      There are no toilet facilities available at the prisoner visits area. Toilet facilities are available in the Administration Building for visitors to use before and after their visit session. Personal lockers are available for visitors in the foyer of the visits area. Visitors are advised that there are requirements in regard to dress and behaviour standards that are required to be adhered to.

      Contact details
      Postal address: PO Box 5574, Townsville QLD 4810 Street address: Dwyer Street, Townsville QLD 4811
      General enquiries: (07) 4799 8444

      Visitor Checklist
      If this is your first visit, have you filled out a Form 27 Application to Visit a Prisoner (Personal Visitor) and sent it to the correctional centre along with
      appropriate identification?
      Have you booked your visit and checked the visiting time?
      Do you have appropriate identification with you, such as your drivers licence, passport, Medicare card, pension or social security card, birth
      certificate, or other photographic identification?
      Are you and your children dressed according to correctional centre rules?
      Have you left at home any unnecessary valuables or prohibited items?
      If the centre provides lockers to store your personal items (at a small charge), do you have the right money?
      Have you allowed plenty of time to get to the correctional centre well ahead of visiting time?
      If you are taking personal items for an inmate, have you filled in the appropriate paper work and has it been authorised?
      If you are planning to deposit money into an inmates bank account, do you have the correct amount on you?
      Remember to use the bathroom before you enter the prison. If you need to use the facilities during your visit, you may only be allowed to continue with a non-contact visit or your visit may be terminated.

      For further information, contact visits staff at this correctional centre
      .


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