View Full Version : California Rehabilitation Center (CRC) Norco Information Guide

07-02-2011, 06:17 PM
Thank you for choosing PFO as your guide
for information and support in this trying time.

You have entered the prison guide for
California Rehabilitation Center (CRC) Norco

5th Street & Western
Norco, CA 92860

We have collected information from the CDCr websites and have also gathered information from PFO members for their
recommendations on local motels and restaurants as well as
this prison's visiting process on what is allowed and not allowed.

Just follow the links below to the information you are looking for or post your questions in this sub-forum's threads specific to your needs.

Mission Statement, Statistics, Programs and History
Visiting information (http://www.prisonfamilyonline.com/showthread.php?5054-In-progress-Needs-mail-info-California-Rehabilitation-Center-(CRC)-Norco-Informaion-Guide&p=24877#post24877)

Friends on the Outside (http://www.prisonfamilyonline.com/showthread.php?5054-In-progress-Needs-mail-info-California-Rehabilitation-Center-(CRC)-Norco-Informaion-Guide&p=24878#post24878)

Mail/Packages (http://www.prisonfamilyonline.com/showthread.php?5054-In-progress-Needs-mail-info-California-Rehabilitation-Center-(CRC)-Norco-Informaion-Guide&p=24879#post24879)
(quarterly & special purchase)

Local Motels/Restaurants (http://www.prisonfamilyonline.com/showthread.php?5054-In-progress-Needs-mail-info-California-Rehabilitation-Center-(CRC)-Norco-Informaion-Guide&p=24880#post24880)

Reference Materials

Title 15 (http://www.cdcr.ca.gov/Regulations/Adult_Operations/docs/2011%20Title%2015%20English.pdf)

Department Operations Manual (http://www.cdcr.ca.gov/Regulations/Adult_Operations/DOM_TOC.html)

Changes to Operations Manual (http://www.cdcr.ca.gov/Regulations/Adult_Operations/NCDOM.html)

How to file a CDCr Administrative Appeal (http://www.prisonlaw.com/pdfs/AdminAppeal10-10-08.pdf)

Inmate Visiting Guidelines (http://www.cdcr.ca.gov/Visitors/docs/InmateVisitingGuidelines.pdf)

Visitor Processing Appointment Scheduling System (VPASS) (http://visitorreservations.cdcr.ca.gov/)

Inmate Locator (http://inmatelocator.cdcr.ca.gov/)

Don't forget to stop by the Coffee House Thread
and introduce yourself.
You are not alone in this.

Once again,
Welcome to PFO
Welcome to our family

07-02-2011, 06:36 PM
Gary Sandor,
Warden (A)

Physical Address
All Staff

Inmate Mail

Inmate Trust

5th Street & Western
Norco, CA 92860
(951) 737-2683
P.O. Box 1841
Norco, CA 92860-0991
P.O. Box 3535
Norco, CA 92860
P.O. Box 2000
Norco, CA 92860

California Rehabilitation Center - Mission Statement
The California Rehabilitation Center is a medium Level II correctional facility with an inmate population consists of felon commitments as well as Civil Addicts. The primary dual goals of CRC are to provide an atmosphere of safety and security to the public, visitors, staff and inmates and to successfully treat and return all civil addict commitments to a useful and productive lifestyle.

The administration at CRC is cognizant of the right and entitlements of all CRC commitments. We fully support and adhere to all guidelines and provisions governing the Developmental Disability Program, Disability Placement Program, and the Correctional Clinical Case Management System.
In addition to staffing, CRC is also responsible for providing 100+ correctional custody personnel to provide medical guarding and transportation services to Patton State Hospital. CRC also provides Fire Suppression, Conservation and Community Service assistance to the public.
California Rehabilitation Center - Values Statement
California Rehabilitation Center is prideful and is committed to maintaining an exemplary value structure. We are inherently responsible for providing safety, security and a realized sense of well being to the public while promoting honesty, integrity and ethical behavior at all times. We practice and value professionalism, excellence and acknowledge our responsibility for the custody, care, supervision and most diligent efforts to rehabilitate and not punish those incarcerated at CRC. We strongly encourage offender programs and serve as a positive role model.

Institution Statistics
California Rehabilitation Center was opened in 1962, and covers 98 acres. As of Fiscal Year 2009/2010, the following statistics apply:

Number of custody staff:

Number of support services staff:

Total number of staff:



Annual Budget


$128 million
$20 million

**Includes custody staff at Patton State Hospital

Designed Bedspace & Count

Facility Level

Design Capacity


Males I / II



Inmate Programs:
Vocational: Air Conditioning, Automotive, Electrical Works, Electronics, Carpentry, Plumbing, Office Services and Related Technologies.
Academic: Adult Basic Education, High School/GED, Literacy Program, College Program.
Other: Cal-Trans and CAL-Fire Crews, Religious, Hospitality Friends Outside, Self-Help Programs: Narcotic Anonymous, Alcoholic Anonymous, Anger Management, Esjepo, Veterans In Prison, Parenting and Toastmasters.
Substance Abuse Programs: CRC hosts one structured Substance Abuse Program (SAP) geared towards assisting participating inmates and guiding them in the right direction to lead productive and meaningful lives.

Inmate Mental Health

Inmate Mental Health Information Form
English (http://www.cdcr.ca.gov/Visitors/docs/Inmate_Mental_Health/CRC_MH_form_english.pdf)
Spanish (http://www.cdcr.ca.gov/Visitors/docs/Inmate_Mental_Health/CRC_MH_form_spanish.pdf)

Inmate Mental Health Information Form - Instructions

English (http://www.cdcr.ca.gov/Visitors/docs/Inmate_Mental_Health/CRC_MH_form_instructions_english.pdf)

Spanish (http://www.cdcr.ca.gov/Visitors/docs/Inmate_Mental_Health/CRC_MH_form_instructions_spanish.pdf)

Special Historical Notes
The building now housing California Rehabilitation Center opened in 1928 as the Lake Norconian Club, a luxury hotel. In December 1941, President F. D. Roosevelt turned the resort into a Naval hospital. The hospital first closed in November 1949, reopened in 1950 during the Korean War, then closed again in June 1957. In March 1962, the federal government donated the facility to the state to use as a narcotics center. To help ease overcrowding in the 1980s, CRC began housing felons as well as civil narcotic addicts.

07-02-2011, 07:12 PM
Visiting Days and Times

Saturdays, Sundays
7:15 a.m. to 2:15 p.m.
Holidays as designated by Title 15:
New Year's Day, Independence Day,
Thanksgiving Day, Christmas Day.

The men's weekend visiting schedule is controlled by the last two numbers of the inmate's prison number.

Visiting Calendars for Facility IV (July-December). (http://www.cdcr.ca.gov/Visitors/docs/CRC_vistiting_calendar_JUL-DEC_2011_fac4.pdf)http://www.cdcr.ca.gov/images/pdf.gif
Visiting Calendars for General Population (July-December) (http://www.cdcr.ca.gov/Visitors/docs/CRC_VISITING+CALENDAR+JUL-DEC+2011.pdf).http://www.cdcr.ca.gov/images/pdf.gif

For the complete Visiting Guidelines Visit HERE (http://www.cdcr.ca.gov/Visitors/docs/InmateVisitingGuidelines.pdf)

You must be approved before you can visit:

Any adult wishing to visit a prisoner must first obtain approval from CDCR. You must apply for approval to visit by completing a Visitor Questionnaire (CDCR Form 106). You obtain the Visitor Questionnaire by having the prisoner you wish to visit send it to you. The prisoner must sign the questionnaire before sending it to the prospective visitor; the signature confirms the prisoner’s agreement to have the applicant added to his/her visiting list. It is important to fill out the questionnaire completely. The questionnaire calls for the applicant to list all criminal convictions and all arrests, even if the arrest never led to charges or conviction. CDCR will conduct a background check for arrests and convictions when processing the application and will deny approval to visit if the
check indicates an arrest or conviction not listed on the questionnaire, so you should be thorough when completing the questionnaire. It is important to note that any contact with law enforcement may result in a record of the contact in the California Law Enforcement Telecommunication System, and may require clarification by the applicant. If you are unable to remember all the specifics about an arrest or conviction, be as specific as you can in providing the approximate date and the cause of the arrest.

Mail the completed questionnaire to
Attn: Visiting Sergeant and/or Lieutenant
P.O. Box 1841
Norco, CA 92860-0991

Identification Required for Visiting
All adults must present identification when being processed to visit. Acceptable forms of identification must be valid and current (not expired) and include:
Also remember what you use on the CDCr 106 is the Identification you must bring with you to process for visiting
• A driver’s license (from any state) with photo;
• A Department of Motor Vehicle identification card (from any state) with photo;
• An armed forces identification card with photo;
• A United States Department of Justice Immigration and Customs Enforcement (ICE) identification card;
• A United States passport with photo or a foreign passport with photo; or
• A photo identification issued by the Mexican Consulate.
(children under 18 years old) are required to be accompanied by an adult who is an approved visitor. If the minor child(ren) is accompanied by his/her parent, the only paperwork necessary is a certified copy of the minor child(ren)’s birth certificate. If the minor is accompanied by his/her legal guardian, a certified copy of the minor child(ren)’s birth certificate and proof of legal guardianship is required. If the minor child(ren) is accompanied by someone other than his/her parent or legal guardian, in addition to the certified copy of the minor child(ren)’s birth certificate, the adult must also bring a notarized written consent authorization form (see Attachment 2 (http://www.cdcr.ca.gov/Visitors/docs/InmateVisitingGuidelines.pdf)) signed by the minor child(ren)’s parent or legal guardian expressly giving permission for the minor child(ren) to visit a prisoner. The written consent authorization form must include the name of the prisoner the minor child(ren) is allowed to visit, the name of the person who is authorized to bring the minor child(ren) into the prison, and the date(s) of the proposed visit(s). The notarization must be on the original written consent authorization form and cannot be attached to it. The written consent authorization form to bring in a minor child(ren) must be updated each year.
Attire Restrictions
There are restrictions on what you may wear to a prison. In general, there are four rules to remember:
1. Do not wear clothing that resembles the clothing that prisoners wear
a. Blue denim pants;
b. Blue chambray shirts;
c. Orange jumpsuits or Orange tops with Orange bottoms;
d. Red tops (Pleasant Valley State Prison only); or
e. Dresses that resemble prisoner muumuu (female institutions only)
2. Do not wear clothing that resembles what custodial staff wear
a. Forest green pants;
b. Tan shirts; or
c. Camouflage
3. Dress conservatively and modestly; and
4. Do not wear any item that cannot be taken off and will not clear a metal detector
(such as an underwire bra or clothing with metal buttons).
There are specific restrictions:
• No blue denim, blue chambray, orange jumpsuits or orange tops with orange bottoms;
• No forest green bottoms with tan tops;
• No camouflage unless identification shows active or reserve military personnel;
• No strapless, halter, bare midriff, sheer, or transparent clothing;
• No skirts, dresses, or shorts that expose more than two inches above the knee;
• No clothing that exposes the breast, genitalia, or buttocks area;
• No very tight, form-fitting attire;
• No wigs, hairpieces, extensions, or other headpieces except for medical reasons and with prior approval;
• No hats or gloves, except with prior approval or in inclement weather; and
• No shower shoes.
Items a Visitor May Bring

Visitors are strictly limited in the items they may bring into the prison. Items allowed without prior approval are limited to the following:
• A $50 limit per adult and $20 limit per minor; only as dollar bills, dollar coins and quarters (change machines are usually available but they may be out of order or out of change);
• A small (generally 6” by 8”) clear, plastic purse or bag;
• Two keys on a ring with no other attachments. One key may be an electronic car keys;
• Identification (as previously specified);
• A comb or brush; non-metallic, no pointed end or detachable parts;
• A small unopened pack of tissues or a handkerchief; no bandannas;
• A pair of prescription glasses;
• Ten Photographs, no larger than 8” by 10”; photos may be shown to the prisoner, but must be taken out by the visitor at the end of the visit; photos cannot be Polaroid and may not include any sexual or gang images; photos will be viewed by staff during processing;
• Documents up to 10 pages, no larger than 8-1/2” by 11” (standard size typing paper); usually such documents will be either papers for the prisoner’s signature (for example, tax forms), information to share with the prisoner (for example, pages showing classes available through a correspondence course), or family papers (for example, a child’s report card, certificate of achievement, or drawing), but they can be anything that can be sent to the prisoner through the mail. Documents will be viewed and read by staff during processing and must be taken out by the visitor at the end of the visit;
If you have an infant or toddler
• The following baby items are allowed when bringing in an infant or toddler: any combination of two factory-sealed single serving size, ready to feed
bottles of baby formula or two transparent plastic baby bottles either empty or containing pre-mixed formula/milk/juice/water; three non-glass containers of baby food in sealed packaging; one plastic spoon; six disposable diapers; one sealed package of baby wipes; one change of clothing; one small blanket; two searchable small toys; one transparent pacifier; one burp cloth; baby carrier; and clear plastic diaper bag (12” by 20”);
• Inclement weather gear that may include hoods, raincoats, hats, scarves, and gloves during the winter or sun hats during the summer. [Note: Prisons still vary on inclement weather gear; it is recommended you check prior to your visit.]
I. Medical Items Allowed
If you have a need to bring in items relating to a medical condition, you must have documentation from your doctor as to its need. The documentation must include the doctor’s name, address, telephone number, and medical license number and must be updated every two years. With such verification as to its medical necessity, the following are allowed:
• Prescription medications that are life-sustaining or condition-stabilizing, such as inhalers or nitroglycerin; medications must be in the original pharmacy container with the patient’s name, the pharmacy name, and the doctor’s name, as well as the medication’s name. Quantities of medication are limited to what may be needed during the visit.
• Mobility devices such as canes, crutches, and wheelchairs; some prisons do not allow personal canes, crutches, or wheelchairs to be taken into visiting but require the visitor to exchange his/her personal device for a prison-issue device and then exchange back after the visit.
• Hats with documentation that they are medically necessary.
• Seat cushions or backs with documentation that they are medically necessary.
• If you have an implant or prosthetic device that includes metal and will set off the metal detector, you must have documentation from a doctor specifying the nature and location of the implant or device. With such documentation, staff will use a wand to sweep your body instead of the metal detector to ensure security.

General Directions:
The California Rehabilitation Center is located 50 miles southeast of Los Angeles, 15 miles northwest of Riverside. For additional information, visit this link (http://maps.google.com/maps?f=q&hl=en&geocode=&q=5th+Street+%26+Western,+Norco,+CA+92860&sll=37.0625,-95.677068&sspn=47.167389,94.394531&ie=UTF8&ll=33.929866,-117.572508&spn=0.006071,0.011523&t=h&z=16&iwloc=addr&om=0) to customize your driving directions.

07-06-2011, 03:50 PM
Friends on the Outside (http://friendsoutside.org/default.htm)

For over 50 years,
Friends Outside has been providing services to
incarcerated and reentering people, their families and communities.

A Brief History of Friends Outside

Established in 1955 by Rosemary Goodenough, a Quaker and tireless advocate for social justice, incarcerated people and their children and families, Friends Outside has over 55 years of experience working inside institutions and with families and children of incarcerated individuals. Our fundamental principles today are still firmly rooted in the Quaker philosophy from which they were born dating back to the eighteenth century.

It was the height of the civil rights movement during an era when ideas and norms were being challenged; there was a growing awareness that huge groups of society were excluded and needed to be brought into the community. A small but passionate group drove a social justice cause that, over the next 50 years, produced programs and services that have made a significant impact on incarcerated people, their families and children.

Hospitality Place
California Rehabilitation Center
P.O. Box 120
Norco, CA 92860
(909) 737-7010

They are located on the prison grounds, here you can seek shelter if you are waiting for someone to come out from visiting.
Get a change of clothing if what you are wearing is not allowable.

If you want to donate clothing or games and books for the visiting rooms
here is where you can drop them off for them to be submitted to the prison

07-06-2011, 04:44 PM
Inmate Mailing Adress
Address to send money

California Rehabilitation Center
Name / CDCR Number / Dorm & Bed
P.O. Box 2000
Norco, CA 92860

California Rehabilitation Center
Name / CDCR Number / Dorm & Bed
P.O. Box 3535
Norco, CA 92860

How to Send Money
There are four ways to send money: personal check, cashier's check, money order, and electronic funds transfer (EFT). Cash, traveler checks, and foreign currency are not accepted. See below for further explanation.

Checks & Money Orders
All checks and money orders should be sent by mail to the institution where the inmate is currently located; refer to the specific institution's webpage for the mailing address. The inmate's name and CDCR number, along with the sender's name and address is required on all checks and money orders.

NOTE: Personal checks and Money Orders are held for 30 days before being deposited into the inmate's account.

Electronic Funds Transfer (EFT)
You may also send money electronically through one of the following companies:

JPay at: www.jpay.com (http://www.jpay.com/)
Access Secure Deposits at www.inmatedeposits.com (http://www.inmatedeposits.com/)
TouchPay at: www.cainmatedeposit.com (http://cainmatedeposit.com/)
Western Union at: www.westernunion.com (http://www.westernunion.com/)

Items you CAN send
Postal Stamps - 2 books per envelope (no personalized stamps)
Envelopes -white may be pre-stamped from the post office (no peel and stick)
Photos - 10 per mailing, must have CDC# and last name of inmate ( No Polaroid, nudity, no larger than 8x10)
Greeting cards (plain, no foil, glitter, metal springs, etc.)
Letters - no lipstick kisses, perfume
Internet Printouts - 15 sheets per mailing
Magazines and paperback books- must be shipped from the vendor (must be from a book store)
News Paper Subscriptions
Calenders - No larger than 12x12 (no spiral binding)
Money Orders
Items you CANNOT
Cotton Paper
Frontal Nudity Photos
Phone Calling Cards
Stickers, Tape, or Glue- None on/inside ANYWHERE
Padded Envelopes- (bubble wrap lined, etc)
Anything Wire, Metal, or Plastic
“Spiral” Notebooks
Photos larger than 8x10

Quarterly Packages/Special order purchases
January 1st through March 31st
April 1st through June 31st
July 1st through September 31st
October 1st though December 31st

Quarterly packages are any food, clothing, and toiletries there is no Dollar restriction just weight. Total package weight is 30 lbs, this includes the packing 450 ounces of product and 30 ounces for packing material

Special order purchases - This is for TV's, Radios, Guitars, Typewriters things that would typically take up the weight limit for a regular quarterly package.

Access Securepak
P. O. Box 50028
Sparks, NV 89435-0028
Ph: (800) 546-6283
www.californiaqp.com (http://www.californiaqp.com/)

1774 Industrial Way
Napa CA 94558
Ph: (800) 660-9255
https://walkenhorsts.com (https://walkenhorsts.com/)
Mikes Better Shoes
1252 Berlin-Haddonfield Road
Voorhees, NJ 08043
Ph: (800) 431-1911
www.mikesbettershoes.com (http://www.mikesbettershoes.com/)

Music by Mail
129 31st Street
Brooklyn, NY 11232
Ph: (718) 369-6982
Packages R Us
2648 East Workman Ave. #424
West Covina, CA 91791
Ph: (866) 303-7787
www.packagesrus.com (http://www.packagesrus.com/)

Union Supply Direct
P.O. Box 7006
Rancho Dominguez, CA 90220-7006
Ph: (866) 404-8989
www.CaliforniaInmatePackage.com (http://www.californiainmatepackage.com/)

The Vitamin Outlet
Fitness Systems Mfg. Corp.
P.O. Box 2073
Sinking Spring, PA 19608
Ph: (800) 822-9995
Yellow Ribbon Online
580 N. Beach Street
Fort Worth, TX 76111
Ph: (866) 959-7426
www.yellowribbononline.com (http://www.yellowribbononline.com/)

07-06-2011, 06:57 PM
Lodging Information

Guesthouse International
3131 Hamner Avenue
Norco, CA 92860
Best Western Inn
1084 Pomona Road
Corona,CA 92882

Dynasty Suites-Corona
1805 W 6th St
Corona, CA 92882
National Inn-Corona
420 S Lincoln Ave
Corona, CA 92882

Howard Johnson
1695 Hamner Avenue
Norco,CA 92860
Corona Travelodge
1701 W 6th Street
Corona,CA 91720
Motel 6
200 N Lincoln Ave
Corona, CA 92882
Super 8 Motel
180 E 3rd St
Corona, CA 92879

Also nearby is Mira Loma Ca., Ontario Ca. and Chino Ca.

Local Restaurants

1325 Hamner Ave
(951) 272-9769
A Mi Hacienda
1680 Hamner Ave # 32,
Norco, CA 92860
(951) 279-9322

Burger Basket
2775 Hamner Ave,
Norco, CA 92860
(951) 272-9050

Burger King
1666 2nd St,
Norco, CA 92860
(951) 371-2082

Chipotle Mexican Grill
1409 Hamner Ave,
Norco, CA 92860
(951) 817-9419

1360 Hamner Ave,
Norco, CA 92860
(951) 898-7678

Hong Kong Express
110 Hidden Valley Pkwy,
Norco, CA 92860
(951) 808-8789

1330 Hamner Ave,
Norco, CA 92860
(951) 735-6120

Marcello's Pizza
2085 River Rd # D,
Norco, CA 92860
(951) 734-8003

Maverick Steak House
3841 Old Hamner Rd,
Norco, CA 92860
(951) 734-6640