View Full Version : HMP New Hall :: Visiting Information, Q&A

Prison Researcher
01-03-2012, 03:46 PM
People worry about travelling to see their loved one and being turned away, especially on that first visit.
Please help ease visiting worries by sharing any experience you have of the visiting arrangements at
HMP New Hall.

Share updated information, tips and advice on the do's and don'ts;
what to wear, what not to wear, what items you can/can't take to visiting, etc.
so that others can be prepared and hopefully, enjoy that special time with their friend/loved one.

Please use this thread for sharing information, questions and answers,
specific to visiting at HMP New Hall.

If you are interested in finding someone to share the travel costs/journey with,
please see the carpool thread.

Prison Researcher
01-05-2012, 11:35 AM
Visiting information

Social visits

Tue-Thu: 14:00 - 16:00
Sat & Sun: 14:00 - 16:00

Booking information:

Visits can be booked on: 01924 803219. The line is open Mon, Wed, Thurs 9.30 -14.30.

All visits must be pre-booked on the above number and all visitors must produce photobearing means of identification i.e. passport, driving licence or official ID card when visiting.

There is a facility for visitors to book their next visit whilst at the visitors centre. This will require the Visiting Order reference number.

Visits can be booked via email direct to the visits booking inbox: visitsbooking.NewHall@hmps.gsi.gov.uk (visitsbooking.NewHall@hmps.gsi.gov.uk)

You will receive a reply confirming receipt of the email and a further email will be sent confirming whether the booking has been successful.

You will need to include the following information otherwise the visit will not be able to be booked:

Name and Prison number
VO number
Names, address and DOB of all visitors
Preferred visit date including 2 alternatives.

Please Note – the e mail facility will only be accessed up to 14.00 hours on the visits booking days only. Any emails received after this time will be dealt with during the next visits booking session.

The visitors centre closes at 14:30. No visits will be facilitated after this time so please ensure prompt arrival.

Visits centre: There is wheelchair access and a no smoking policy. There is a well stocked tea bar which serves a range of snacks, including healthy options.

Visits hall: There is wheelchair access and a hearing loop system. There are toilets, a baby changing facility and a no smoking policy. There is a supervised play area for children. There is a well stocked tea bar which serves a range of snacks, including healthy options.

Official visits:

Mon: 09:30 - 11:30
Tue: 09:30 - 11:30 & 14:00 - 16:00
Wed: 09:30 - 11:30 & 14:00 - 16:00
Thu: 09:30 - 11:30 & 14:00 - 16:00
Sat: 14:00 - 16:00
Sun: 14:00 - 16:00

Booking information: Book on 01924 803219. Line open Mon, Wed, Thurs 9.30 -14.30.

Additional information: There are only three booths available in the afternoons.

How to get to New Hall:

Bus: Take bus number 231/232 from Wakefield or Huddersfield and ask for the prison. Complete the journey by foot, about 1 mile.

Train: The nearest Railway Stations are Huddersfield and Wakefield (which has two railway stations, Westgate & Kirkgate)

From the North, M1 south exit at junction 39, take A636 Denby Dale, turn Right at first roundabout (about 4 miles) and the Prison is signposted on the right by a water tower after about 1.5 miles.

From the South, M1 north exit at junction 38, take A637 Huddersfield, after about 4 miles the prison is signposted on the right by a water tower.

From Huddersfield take the A642 Wakefield, turn Right at Grange Moor roundabout signposted Barnsley& M1. After passing through Flockton village the prison is signposted on the Left by a Water tower.

Parking: From Water Tower Road the visitor's car park is located at the bottom of the hill on the right.

Assisted Prison Visits Scheme

If you visit a close relative or partner in prison, you may be able to get help with the cost of travel through the Assisted Prison Visits Scheme. To qualify, you must be aged 18 or over and on a low income. Further information and application forms are available from the Assisted Prison Visits Unit. Information is also available in Braille and on cassette or CD.

Please include your full postal address when requesting an information pack via email.

Assisted Prison Visits Unit
PO Box 2152
B15 1SD

Phone number: 0300 063 2100

Fax: 0121 626 3474

Email address: assisted.prison.visits@noms.gsi.gov.uk (assisted.prison.visits@noms.gsi.gov.uk)

Opening Hours: Monday to Friday 9.00 am to 5.00 pm

Information text from Ministry of Justice.
©Crown copyright (http://www.prisonfamilyonline.com/showthread.php?22059-Crown-Copyright&p=67637#post67637).