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Prison Researcher
10-22-2011, 08:46 PM
Elmwood Correctional Center for Women
701 South Abel Street
Milpitas, CA 95035

Administration: 408-957-5300
Visiting Information: 408-957-5414
Pre-Processing Information: 408-299-8720


Elmwood Complex-Women's Facility, was established in 1964, is located in the northeast portion of the Complex. The facility houses approximately 500 female inmates separately from the men's facility. The Women's facility is staffed by 81 correctional officers, four sergeants, and seven Custody Support Assistants, and is a base of operations for a numbero f volunteers and programs staff.

Visiting Schedule:



Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday


W2 SIDE 1
RCP, NA
W4A
W4B
NO
MORNING
VISITS
W4C
W2-SIDE 1
NB
W2-SIDE 1
NB


7:00 am
7:00 am
7:00 am

7:00 am
7:00 am
7:00 am


8:00 am
8:00 am
8:00 am

8:00 am
8:00 am
8:00 am


9:00 am
9:00 am
9:00 am

9:00 am
9:00 am
9:00 am


10:00 am




10:00 am
10:00 am











W2-SIDE 2
W4A
W4B
W2 SIDE 1
RCP, NA
W4C
NO
AFTERNOON
VISITS
W4B


2:00 pm
2:00 pm
2:00 pm
2:00 pm
2:00 pm

2:00 pm


3:00 pm
3:00 pm
3:00 pm
3:00 pm
3:00 pm

3:00 pm


4:00 pm
4:00 pm
4:00 pm
4:00 pm
4:00 pm

4:00 pm











W2-SIDE 2
W4C
W2 SIDE 1
RCP, NA
NO
NIGHT
VISITS
W4A
W2-SIDE 2
W4C


7:00 pm
7:00 pm
7:00 pm

7:00 pm
7:00 pm
7:00 pm


8:00 pm
8:00 pm
8:00 pm

8:00 pm
8:00 pm
8:00 pm


9:00 pm
9:00 pm
9:00 pm

9:00 pm
9:00 pm
9:00 pm




Visiting Registration/Scheduling


Visiting will be closed on Wednesday, for Men’s facility only.
Only registered visitors may schedule a visit.
Visitors can register online at www.sccgov.org/ovr (http://eservices.sccgov.org/ovr/disclaimer.do)
Visitor registration applications will take 3 – 4 business days for processing.
Visitors must have valid Government Issued Identification to visit.
Visits can be scheduled by telephone or at the visiting office.

Visits can also be scheduled online or by using the visiting kiosk in the Elmwood Complex Lobby. (Men’s Facility)


Visitors may schedule visits up to 21 days from the date of request.
Visits must be scheduled at least 24 hours in advance.
Scheduled visits cannot be changed on the same day.

*** Note: If the person you are scheduled to visit has been moved to a new location, you will have to reschedule your visit. Visiting Rules

All inmates will be allowed (2) thirty minute visits a week. (Sunday being the first day of the week, Saturday the last). Only (1) visit per day.

Only Minimum Inmate Workers may be allowed (1) extra visit per week.
Visits for Minimum Camp Inmate Workers should be scheduled around the inmates work hours.


Visitors must arrive for processing 45 minutes prior to the visit.
Visitors may ONLY bring identification and (1) key (NOTHING ELSE) into the facility. Those with infant(s) may bring in (1) baby bottle.
Visitors will be allowed entry once they have cleared the metal detector.

Each visitor will have 3 opportunities to clear the metal detector.


Visitors displaying tattoos of an offensive nature or gang-associated tattoos will not be allowed to visit.
(2) Adult visitors and the inmates’ or the visitors’ children may visit. An original Birth Certificate is required for each child at the time of visit.
Children who are 18 years or older will be counted as adults.

Minors will not be left unattended at any time. Unattended minors will be cause for termination of visits.



Visiting Rules continued: *** All visitors must wear shoes and clothing that is appropriate for visiting the Elmwood Complex or you will not be allowed entry into the facility.

Length of dresses, skirts (including slit skirts) and shorts lengths not to exceed 2 inches above the knee.
Clothing shall not expose any part of the torso, back, shoulders, chest or midsection.
Undergarments must not be visible.
Transparent clothing, strapless, halter, spaghetti straps, bare midriff clothing, tank tops, and attire displaying obscene/offensive language or drawings is prohibited.
Visitors must empty the contents of their pockets and remove jackets, coats or sweaters for search.
Buttons and zippers will remain fastened.
Clothing that resembles custody issued inmate clothing will not be allowed.
Law enforcement or military patterned clothing will not be allowed.
Visitor must wear shoes.
Clothing or footwear containing metal should not be worn.
No hats allowed.
No money allowed.
Visitors must present medical verification for any internal metal hardware.
No scrubs
No cell phones

Visitors Advisory

All visitors are subject to search while on the Elmwood Complex.
The Elmwood Complex is a “NO HOSTAGE” facility.
Visiting may be cancelled without notification.

Prison Researcher
10-22-2011, 08:48 PM
Mail for DOC Inmates

Mail for inmates is only accepted when delivered by the U.S. Postal Service.
Mail from UPS, FedEX, or any other private delivery service will not be accepted.

The following items will NOT be accepted through the mail service:



Cardboard
Plastics, or anything laminated
Anything GANG related (Photos, colors, writing, symbols)
Drugs
Two-ply cards will be separated (they are discouraged)
Cards larger than 5x7
Blank paper, cards, envelopes, stamps
Magazines, books and newspapers not from the publisher
Staples and paper clips
Items having suspicious stains or markings
Letters or envelopes having stickers on them
Hard bound books
Padded envelopes
Artwork done with wax, water colors or heavy crayons
Flowers
Envelopes or items with tape
Instant camera photos (i.e. Polaroid)
Photographs larger than 4x6
Food items
Packages
Photographs with graphic nudity

Inmates may receive newspapers, magazines, periodicals and books through the US Postal Service if they are mailed directly from the publisher. They will not be accepted if sent by a bookstore or any other person. You may arrange with Catholic Charities Inmate Support Services Program for some materials to be delivered. No hardbound books will be accepted.
--If you are sending mail to an inmate, envelopes MUST include inmate's booking number and personal file number (PFN). The mailing address for the facility is:

Santa Clara County Department of Correction
Elmwood Complex
Inmate Name/Booking Number/PFN
701 South Abel Street
Milpitas, CA 95035



** Money Orders - Cashier's Checks ***
All money for an inmate must be sent through U.S. Postal Services. The Visiting Officers will accept NO cash or checks. Money sent to an inmate must be in the form of a Money order or Cashier’s check made payable to the “Santa Clara County Department of Correction”. The maximum amount is $300.00 dollars. Always include the inmate’s name, booking number and PFN number on each check or money order.
Remember…Always put the inmate’s name, booking number and PFN number on the envelope and money order!!!

Prison Researcher
10-22-2011, 08:50 PM
Telephone Service for Inmates


Santa Clara County Office Of The Sheriff Custody Bureau




Telephone Service for Inmates In Santa Clara County Jail Facilities


INMATE TELEPHONE SERVICE PROVIDER
Beginning on December 14, 2010 at Main Jail and on January 18, 2011 at Elmwood Correctional Center, the provider of inmate telephone services is Global Tel*Link, also known as GTL.
INMATE TELEPHONE SERVICE PROVIDER CONTACT AND ACCOUNT SETUP INFORMATION
For information about payment options or to inquire about a telephone restriction, contact GTL.


Global Tel*Link – GTL:


1-800-483-8314


Monday through Friday, 6:00AM to 10:00PM Central Standard Time


Saturday and Sunday, 8:00AM to 7:00PM, Central Standard Time





Mailing Address:


AdvancePay Service


Department 1722


Denver, Colorado 80291-1722





On the Internet:


WWW.GTL.NET (http://www.sccgov.org/portal/jsp_includes/leaving_county_site_disclaimer.jsp?ref=http://www.gtl.net)



GTL CUSTOMER BILLING AND ACCOUNT INFORMATION AND FREQUENTLY ASKED QUESTIONS – “FAQ”
GTL Advance-Pay Account Information


English (http://www.sccgov.org/SCC/docs/Correction,%20Department%20of%20%28DEP%29/attachments/GTL%20Advance%20Pay%20Brochure%20-%20English.pdf)
Spanish (http://www.sccgov.org/SCC/docs/Correction,%20Department%20of%20%28DEP%29/attachments/GTL%20Advance%20Pay%20Brochure%20-%20Spanish.pdf)
Vietnamese (http://www.sccgov.org/SCC/docs/Correction,%20Department%20of%20%28DEP%29/attachments/GTL%20Billing,%20Payment,%20and%20Account%20FAQ%20-%20Vietnamese.pdf)

Frequently Asked Questions – “FAQ”


English (http://www.sccgov.org/SCC/docs/Correction,%20Department%20of%20%28DEP%29/attachments/GTL%20Billing,%20Payment,%20and%20Account%20FAQ.pd f)
Spanish (http://www.sccgov.org/SCC/docs/Correction,%20Department%20of%20%28DEP%29/attachments/GTL%20Billing,%20Payment,%20and%20Account%20FAQ%20-%20Spanish.pdf)
Vietnamese (http://www.sccgov.org/SCC/docs/Correction,%20Department%20of%20%28DEP%29/attachments/GTL%20Billing,%20Payment,%20and%20Account%20FAQ%20-%20Vietnamese.pdf)

PHONE RESTRICTIONS
As a result of billing arrangements between GTL and some other telephone services providers, it is possible some telephone calls could be blocked for the following reasons.


An inability to bill calls through your local telephone service provider.
Payment issues with your telephone service provider.

If you encounter issues receiving calls from an inmate in a Santa Clara County Jail facility you may contact GTL for further information.
Global Tel*Link – GTL
1-800-483-8314
Monday through Friday, 6:00AM to 10:00PM Central Standard Time
Saturday and Sunday, 8:00AM to 7:00PM, Central Standard Time
WWW.GTL.NET (http://www.sccgov.org/portal/jsp_includes/leaving_county_site_disclaimer.jsp?ref=http://www.gtl.net)
If a Court Order instructs Santa Clara County Office Of The Sheriff Custody Bureau to prevent jail inmate calls to a particular telephone number, the restriction may only be removed by a new Court Order.
You will always be provided an opportunity to block an unwanted inmate telephone call, prior to accepting the call.
Obtaining a new telephone number or adding telephone service features (call waiting, 3-way calling, etc.,) may impact your ability to receive calls from a SCC jail facility.
SECURUS REFUNDS
For information about requesting a refund for an account with the former service provider, Securus, please refer to the following documents.


English (http://preview.sccgov.org/SCC/docs/Correction,%20Department%20of%20%28DEP%29/attachments/Securus%20-%20CBS%20Account%20Refunds%20-%20English.pdf)
Spanish (http://preview.sccgov.org/SCC/docs/Correction,%20Department%20of%20%28DEP%29/attachments/Securus%20-%20CBS%20Account%20Refunds%20-%20Spanish.pdf)
Vietnamese (http://preview.sccgov.org/SCC/docs/Correction,%20Department%20of%20%28DEP%29/attachments/Securus%20-%20CBS%20Account%20Refunds%20-%20Vietnamese.pdf)